A day in the life of IT Soltech Engineer: Graham Coulston
Six Schools Receive 75" and 65" Promethean Touchscreen Donations from Soltech IT Ltd
Pictured Donated 75" Promethean Touchscreen Install at St Peter's Primary School in Bishopsworth.
Pictured Gareth Jones of Soltech IT handing over a 75" Promethean Touchscreen to Fosse Way Schools IT Team
2025 will see Soltech IT continue to donate IT equipment to school's throughout the Southwest as part of our 'Giving Back To Schools' donation campaign.
We were delighted to be able to donate more than £15,000 of 65" and 75" Promethean ActivPanel Touchscreens to six local schools and MAT's.
Gareth Jones, commented "As a business it's great to be able to give something back to schools, be they a customer or not. Our most recent donations have helped transform the learning environments of pupils which is something we are very proud of."
These most recent donations have not only included a 65" or 75" Promethean ActivPanel Touchscreen, the schools have also received WiFi module upgrades, Android functionality, wall mounting brackets and relevant cables, plus delivery, removal / WEEE disposal of old equipment, installation and training, all as part of Soltech IT's donation.
That's around a £3,000 donation at each school or MAT.
Our engineers are highly dedicated to providing our customers with a personalised service. This month we give our existing and potential clients a look at a day with our engineer Graham Coulston.
Describe your job at Soltech IT? What do you as an engineer do on a day to day basis?
I am one of a number of engineers that form part of our very pro-active support team. My day is spent helping our clients with IT related support issues and new system installations.
What kind of skills do you need to be effective in your role?
Obviously, good people skills go a long way, as does the ability to listen to our client’s needs. However, as with everyone in the support team, the most import skill of all is our technical knowledge and ability to use this knowledge to resolve client issues or create solutions to business processes.
What are your favourite tools to get the job done?
We use a remote connection tool called ‘LogMeIn’, it’s a powerful tool that allows us to control client systems from our offices, which means I can respond to client request instantly from my desk allowing problems to be fixed in a matter of minutes.
What do you enjoy most about your job?
I get paid for doing something I love to do — how much better can it get?
What’s your favourite piece of tech or gadget?
My favourite piece of tech at the moment is my NAS box. It basically allows me to store my entire movie collection in one central location.
If you could improve one thing at Soltech IT, what would it be?
That’s a good question…. Whilst our 100Mb broadband connection is good, it would be nice to have 200Mb. (don’t worry Graham it has already been ordered).
