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By Gabrielle Cox 16 Aug, 2017
At Soltech IT we provide IT support & solutions to businesses of all sizes and sectors. Over the next few weeks we will bring you details on just some of the areas we can help your business. This week we're focusing on our available multi-site support packages.

The problem:
"Our business has multiple business sites, each with it's own specific requirements. We're looking for a coordinated IT support  and advice approach from a single trusted source. Although each site is unique we really need consistency." 

The solution:
At Soltech IT, we assign a dedicated account manager to you and your business. They will meet with you for a quarterly infrastructure meeting, allowing you to seek advise and make informed decisions for ongoing IT developments. We can ensure that the IT support we provide is consistent across all sites. 

For information or to discuss how we can specifically help you and your business, pop us an email to sales@soltechit.co.uk, visit our contact page or give us a call 0117 2140 299.
By Gabrielle Cox 15 Aug, 2017
We recently tweeted a brilliant piece by Education Technology, on a pioneering new start up, allowing for children with long term illnesses to participate in school & social activities via the power of technology. 

Initially launched in Norway, the revolutionary concept is now set to launch in the UK. The first product is an avatar, which allows children & young adults who are forced to take long periods of time off of school due to ill health, to maintain a presence in the classroom. Since it's launch In 2016, at the University of Oslo, in consultation with teachers and scientists, the friendly looking robots have been used by over 200 children in Norway, Sweden, Denmark & The Netherlands. 

Karen Dolva, co-founder and CEO of the start up, No Isolation added. 

"We have learnt that when children suffer from long-term illness, their corresponding isolation from friends makes it harder for them to recover and to come back to school when they feel better. We are also aware that developing speech and social skills is just as important as following the curriculum. When they are not a part of the social scene, children miss out on important learning through play and interaction.At No Isolation, the purpose of our technology is to help people alleviate the feeling of loneliness. We want to develop tools for the groups that need more than generic solutions. AV1 helps children with long-term illness to stay in touch with their friends, keep up with their education, and secure that crucial link to everyday life."


This fantastic concept's primary goal is to reduce loneliness amongst children suffering from long term health issues, however, the idea can only be a positive for their education and social skills. The AV-1 robot, which is controlled by the child through an app, allows the child to join in from a hospital bed or sofa at home. The robot acts as the 'eyes, ears and voice' of the child, with a blinking light ti signal when they want to say something and the ability to turn 360' to see and speak to the whole class. 


For more information check out the No Isolation website. 


By Gabrielle Cox 09 Aug, 2017
At Soltech IT we provide IT support & solutions to businesses of all sizes and sectors. Over the next few weeks we will bring you details on just some of the areas we can help your business. This week we're focusing on our Wifi heat mapping business solution. 

The problem:
"My business suffers with awful Wifi dead spots & problems with Wifi calling. Which causes huge delays and disruption to our working day."

The solution:
There is no guesswork with our Business IT Wifi audit and heat mapping solution which takes into account competing Wifi systems and other interference. 

For information or to discuss how we can specifically help you and your business, pop us an email to sales@soltechit.co.uk, visit our contact page or give us a call 0117 2140 299.
By Gabrielle Cox 07 Aug, 2017
Describe your role at Soltech IT.
I joined Soltech IT in January 2017 as a technical support engineer, which means I spend a lot of time fixing things that have gone wrong. 

What skills do you think you bring to your role?
I’m good at… fixing stuff? Also apparently good at heavy lifting.

What is your favourite piece of tech or gadget?
Figit spinners & the Internet.

Outside of work what is your favourite thing to do in your spare time?
Video games, climbing and running (well asthmatically jogging).

What are you listening to/ reading/ watching at the moment?
I'm watching Parks and Recreation.

Who would you invite (real, fictional, dead or alive) to your dream dinner party?
Urgh, dinner parties. Could I bring back Senna, pick up Mansell and Hill and go Go Carting instead?
By Gabrielle Cox 04 Aug, 2017
Recent Google research has suggested that in the past two years, $25 million (£19m) has been made by cyber-thieves from ransomware, with the majority of money made in 2016, when gangs realised how lucrative it could be.

As discussed in past posts, Ransomware is a 'malicious software that infects a machine and then encrypts or scrambles files so they can no longer be used or read.'  Once these files are encrypted it can be very difficult to get them back. The cyber-thieves state they will only decrypt the files if the victim pays a ransom, however, this is often not the case, despite payment. 

Google's Elie Bursztein, who carried out the study along with Kylie McRoberts and Luca Invernizzi, stated, "It's become a very, very profitable market and is here to stay." The study involved Google creating thousands of virtual victims of ransomware to expose how the payment flow worked and to which malware types. Several methods were used to work out how cash flowed to the ransomware creators including seeking out the files used to infect machines to run on thousands of virtual machines to create "synthetic victims". They could monitor where this money would be transferred, highlighting 34 variants of ransomware, with them becoming increasingly popular.

Mr Bursztein added, "It's no longer a game reserved for tech-savvy criminals, it's for almost anyone."

For the more details and further results on the Google study visit the BBC site.
If you're worried about your Ransomware protection plan and would like advice on cyber security please don't hesitate to get in touch.

By Gabrielle Cox 02 Aug, 2017
At Soltech IT we provide IT support & solutions to businesses of all sizes and sectors. Over the next few weeks we will bring you details on just some of the areas we can help your business. First up is our 24/7/365 Critical System Monitoring solution. 

The problem:
"Our IT System went down suddenly and days to get up and running again, we couldn't do our job properly , lost a lot of orders and caused frustration with clients ."

The solution:
At Soltech IT we have solutions that will recover all of your data in under an hour with no interruption to your email, allowing you to continue to operate. You won't need to let clients down or worry about loss of earnings. Our solutions will give you peace of mind that if your IT does go down, you'll be back up and running in no time. 


For information or to discuss how we can specifically help you and your business, pop us an email to sales@soltechit.co.uk, visit our contact page or give us a call 0117 2140 299.
By Gabrielle Cox 31 Jul, 2017
Describe your role at Soltech IT. 
I’m the Technical Director as Soltech IT. I’ve been working here since August 2011, when I started as a part time employee. I was Richard’s first member of staff! After a matter of weeks I was working full time. My roles include planning for installs and upgrades, looking after the business customers and making sure the engineers are happy and completing all their work. No day is the same. One day you’re taking support calls, the next you’re planning a new server infrastructure for a multi million pound turnover company! Very exciting!
 
What skills do you think you bring to your role?
Having worked in various IT roles over the last 23 years, I feel I can deal with clients at all technical levels and understand their requirements.
 
What is your favourite piece of tech or gadget?
My Kerio Firewall as it lets me control my children’s internet access when they annoy me. Oh, the power! Closely followed by Spotify.
 
Outside of work what is your favourite thing to do in your spare time?
Trying to do exciting things with the children before they start arguing with each other.
 
What are you listening to/ reading/ watching at the moment?
In the last few months, I appear to have become addicted to 70’s Funk and Soul! Jackson Sisters, Tony Joe White, Nina Simone, The Jimmy Caster Bunch to name but a few. Watching... Game of Thrones. Reading… nothing anymore. Favourite book… And the Ass Saw The Angel by Nick Cave
 
Who would you invite (real, fictional, dead or alive) to your dream dinner party?
Aretha Franklin (to provide pre-diner entertainment), Prof. Stephen Hawking, John Belushi, Billy Connolly, Steve Jobs and The Bonzo Dog Band (to provide post-diner entertainment, because they are all mad!).
 
By Gabrielle Cox 28 Jul, 2017
It is a very exciting time in the Soltech IT office. The company is going from strength to strength and growing quickly, due to this we are now on the look out for some brilliant people to join our committed and fantastic team as we continue to expand. The roles include a UK Business Development Manager, Junior Account Manager, 1st Line Support / Service Desk & an Apprentice ICT Support Technician. 

If you're looking for something new in an exciting, growing IT company, working in both the Business & Education sector, give us a call! 

For more information on the above roles and how to apply, head on over to our Careers Page. 

By Gabrielle Cox 26 Jul, 2017
We recently put together a list of our favourite education in technology TED Talks. From virtual reality science labs and a 12 year old app developer, to a lovely way to teach children about computers and the future of teaching children how to code. We've now put together some of our favourite tech based talks, including the a fresh way to look at hackers and new shape shifting technology which could change the way we work and communicate.


1. Keren Elazari: Hackers: the Internet's immune system

In this talk, Keren Elazari, showcases a new perspective on hackers. She sees hackers as the immune system for internet age, "Sometimes they make us sick, but they also find those hidden threats in our world, and they make us fix it." 
Watch here


2. Shape-Shifting tech will change work as we know it. 
Sean Follmer examines what the world might look like if we moved on from just using a keyboard and mouse. 
He features a 3D shape-shifting table which transfers the screen to something you can physically touch and manipulate, potentially changing the way certain industries work or the way we communicate via the internet, allowing you to pick up objects, remotely, using pins which rise out of the surface and change on demand. Further featured technologies include a phone which turns into a wristband and large scale versions of the 3D shape shifting table which can move objects around, bringing them to you or reminding you to pick something up on your way out of the day. 
The results are fascinating and as Sean states, "the computer has fundamentally changed the way we think about tools because computation is dynamic".
Watch here  


3. This is what happens when you reply to a spam email.
A hilarious Ted Talk from comedian & writer, James Veitch, who discusses what happened when he replied to a Spam email. 
Watch here


Image from Freepik

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