Your Employees Are Part of Your Cyber Security

Technology is only one part of your cyber security strategy.

Firewalls, email security, endpoint protection and Microsoft 365 security can all help protect your organisation, but cyber criminals increasingly target people rather than technology.

A convincing phishing email, fraudulent payment request or fake Microsoft 365 login page can bypass even sophisticated security systems if an employee is persuaded to trust it.

At Soltech IT Ltd, our Security Awareness Training helps employees understand modern cyber threats and, most importantly, recognise what they should do when something doesn't look right.

Our training is designed to be practical, relevant and engaging—not a box-ticking exercise that employees complete once and forget.

Why Cyber Security Awareness Matters

Human behaviour remains an important part of your organisation's cyber security.

Employees can unintentionally:

• Click malicious links
• Open dangerous attachments
• Reveal passwords
• Approve fraudulent payments
• Share confidential information
• Reuse passwords
• Fall victim to impersonation
• Connect insecure devices
• Allow attackers to access business systems

The objective isn't to blame employees.

Attackers are experts at manipulating people.

Effective security awareness training gives employees the knowledge and confidence to recognise these attacks and report them before they become a serious incident.

What Does Security Awareness Training Cover?

Our training can be tailored to your organisation and typically covers the threats employees are most likely to encounter.

Phishing

Employees learn how to identify suspicious emails, including sophisticated attacks that may look almost identical to genuine business communications.

Training can cover:

• Suspicious links
• Fake login pages
• Malicious attachments
• Urgent requests
• Unusual payment requests
• Email spoofing
• QR-code phishing
• Microsoft 365 phishing



Password Security

Weak or reused passwords can provide attackers with an easy route into business systems.

Employees learn:

• Why password reuse is dangerous
• How attackers obtain passwords
• How to create strong passwords
• Why password managers can help
• Why MFA is important

Multi-Factor Authentication

MFA provides an important additional layer of protection.

Employees learn how to:

• Use MFA correctly
• Recognise suspicious MFA requests
• Report unexpected authentication prompts
• Protect authentication devices

This is particularly important because attackers increasingly use stolen credentials and social engineering to attempt to bypass account security.

Social Engineering

Cyber criminals don't always attack computers.

Sometimes they attack people.

Employees learn about techniques such as:

• Impersonation
• Authority manipulation
• Urgency
• Fear
• Fake technical support
• Supplier impersonation
• CEO fraud
• Business Email Compromise

Understanding these techniques makes employees much harder to manipulate.

Business Email Compromise

Business Email Compromise can result in significant financial losses.

An attacker may impersonate:

• A director
• A customer
• A supplier
• A solicitor
• A member of the finance team

Employees learn how to identify suspicious requests and, importantly, how to verify financial instructions using trusted communication channels.

AI-Powered Cyber Attacks

Artificial intelligence is changing phishing.

Attackers can now create highly convincing messages with:

• Excellent grammar
• Personalised content
• Realistic branding
• Accurate business terminology
• Convincing impersonation

Employees can no longer rely on obvious spelling mistakes or poor grammar as signs that an email is fraudulent.

Training helps employees understand how modern AI-assisted attacks work and what warning signs to look for.

Safe Internet & Web Browsing

Employees can unknowingly expose the organisation to threats simply by browsing the internet.

Training can cover:

• Malicious websites
• Fake downloads
• Browser warnings
• Unsafe websites
• Online scams
• Fake software updates
• Malicious advertisements

Remote Working Security

Modern employees may work from home, hotels, customer premises and other locations.

Training can cover:

• Public Wi-Fi
• Lost devices
• Home working
• Mobile devices
• Physical security
• Screen privacy
• Secure access to company systems

Data Protection

Employees have a responsibility to protect business and customer information.

Training can cover:

• Confidential information
• Personal data
• GDPR awareness
• Secure file sharing
• Emailing sensitive information
• Data disposal
• Accidental disclosure

What Happens If Someone Makes a Mistake?

Nobody is perfect.

The important thing is that employees know what to do when something goes wrong.

If an employee clicks a suspicious link or enters their password into a fake website, reporting it immediately can allow your IT or security team to take action before an attacker gains access.

We encourage a culture of:

"Report it quickly."

rather than:

"Hope nobody notices."

The faster an incident is reported, the more opportunity there is to contain it.

Security Awareness Training + Phishing Simulation

Training becomes even more effective when combined with simulated phishing exercises.

Rather than simply telling employees what a phishing email looks like, controlled simulations allow you to measure how people respond to realistic scenarios.

The process can be:

Train → Simulate → Measure → Educate → Re-test

This creates an ongoing security awareness programme rather than a once-a-year training exercise.

Phishing Simulation Testing

Soltech IT can combine awareness training with controlled phishing simulations.

These can identify:

• Who clicks suspicious links
• Who reports suspicious emails
• Which departments are most vulnerable
• Which attack types are most effective
• Whether employee awareness is improving

The objective is education, not punishment.

Security Awareness Reporting

Management needs to know whether security awareness training is actually working.

Depending on the programme, reporting can include:

• Training completion
• Phishing simulation results
• Reporting rates
• Click rates
• Department-level trends
• Repeat failures
• Improvement over time

This provides measurable evidence of your organisation's security awareness programme.



Why Ongoing Training Is Better Than Annual Training

Cyber security threats change constantly.

A single annual training session can quickly become outdated.

Attackers continually develop new techniques, including:

• AI-generated phishing
• QR-code attacks
• MFA attacks
• Social engineering
• Supplier impersonation
• Business Email Compromise

Regular awareness activities keep cyber security at the front of employees' minds.

Who Should Receive Security Awareness Training within a Business?

Cyber security training shouldn't be limited to the IT department.

It can be provided to:

• Employees
• Directors
• Managers
• Finance Teams
• HR Teams
• Sales Teams
• Remote Workers
• Temporary Staff
• Contractors

Senior employees and finance teams can be particularly attractive targets because of the information and financial authority they possess.

Security Awareness for Schools

Schools and educational organisations face many of the same cyber threats as businesses, while also having additional safeguarding and data protection responsibilities.

We can provide awareness training appropriate for:

• Teachers
• Administrative staff
• Leadership teams
• Support staff
• Governors
• IT teams
• Training can focus on phishing, password security, MFA, data protection, safe use of technology and incident reporting.
  

Why Choose Soltech IT?

Security awareness should be more than a compliance exercise.

Our training is designed to help employees understand why cyber security matters and what they can realistically do to protect themselves and the organisation.

Soltech IT can combine awareness training with:

• Cyber Essentials
• Cyber Essentials Plus
• Penetration Testing
• Cyber Security Auditing
• Email Security
• Managed Security Risk
• Managed Detection & Response
• Endpoint Detection & Response
• Vulnerability Management
• Phishing Simulation Testing
• Microsoft 365 Security
• Dark Web Monitoring
• Incident Response

This means your people, systems and data can all form part of one coordinated security strategy.

Frequently Asked Questions

Is cyber security awareness training mandatory?

There is no universal requirement for every UK business to provide a specific training programme. However, employee awareness is an important part of a sensible cyber security strategy and may be expected by customers, insurers, regulators or particular compliance frameworks.

How often should employees receive cyber security training?

Training should be ongoing rather than a once-a-year exercise. Regular awareness activities, supplemented by phishing simulations and targeted training, help keep security at the forefront of employees' minds.

What happens if an employee fails a phishing simulation?

The purpose of a simulation is to identify where additional education may be beneficial. Employees should not be publicly embarrassed or punished for making a mistake. The result can instead be used to provide additional training.

Can you provide phishing simulations as well?

Yes. Security Awareness Training can be combined with our Phishing Simulation Testing service to measure how effectively employees recognise and report realistic phishing attacks.

Build a Stronger Human Firewall

Your employees don't need to become cyber security experts.

They need to know how to recognise a threat, stop and think, and report something when it doesn't look right.

Security Awareness Training from Soltech IT Ltd can turn your employees from a potential security weakness into an important layer of defence.

Give Your Employees the Knowledge to Stop Cyber Attacks

Contact Soltech IT Ltd today to discuss a Security Awareness Training programme tailored to your organisation.

Meet the team

Jacob Fox

Operations Manager

Jacob Fox began his career training and qualifying in management at Tesco's, developing strong leadership and operational expertise from an early stage. With a solid background in IT and a passion for technology, Jacob joined Soltech IT several years ago and has steadily progressed through the company.

Starting as a Junior Engineer rising through the ranks to become Operations Manager. Today, Jacob plays a key role in overseeing operations and ensuring Soltech IT continues to deliver exceptional support and service.