Frequently Asked Questions.

Technology and IT Services for Schools

School IT Support

  • School IT Support - What makes Soltech IT different from a standard business IT provider?

    Our team specialises in education — we understand Keeping Children Safe in Education, DfE Digital & Technology Standards, school timetables, curriculum needs and MAT governance structures. We provide proactive support aligned to school hours, strategic planning to reduce budgets, and on-site visits tailored to educational environments.

  • Can you help us meet the DfE Digital & Technology Standards?

    Yes. We support schools in developing digital strategy, leadership support, compliance with cybersecurity and data protection, infrastructure planning, cloud adoption, and ongoing maintenance to help meet DfE requirements.

  • What levels of support do you offer?

    Managed IT support includes remote assistance, scheduled onsite visits, critical callouts, proactive monitoring, and governance support — with clear SLAs designed around school needs. Our Bursar and Business Manager service helps schools gain grant funding and reduce expenditure.

  • Do you work with single schools as well as Multi-Academy Trusts (MATs)?

    Yes. We support standalone primary and secondary schools, as well as MATs, providing scalable IT support that aligns with governance, budgeting and centralised reporting requirements.

  • Can you help with IT planning and budgeting?

    Absolutely. We work with school leaders to create multi-year IT roadmaps aligned with DfE guidance, helping schools plan upgrades, lifecycle replacements and cloud adoption managing budget constraints by reducing expenditure, taking advantage of availble grant funding and donations.

  • Do you provide on-site support during the school day?

    Yes. Our support packages include scheduled on-site visits during school hours, ensuring issues are resolved with minimal disruption to teaching and learning.

Get in touch