Frequently Asked Questions.
Technology and IT Services for Schools
School IT Support
School IT Support - What makes Soltech IT different from a standard business IT provider?
Our team specialises in education — we understand Keeping Children Safe in Education, DfE Digital & Technology Standards, school timetables, curriculum needs and MAT governance structures. We provide proactive support aligned to school hours, strategic planning to reduce budgets, and on-site visits tailored to educational environments.
Can you help us meet the DfE Digital & Technology Standards?
Yes. We support schools in developing digital strategy, leadership support, compliance with cybersecurity and data protection, infrastructure planning, cloud adoption, and ongoing maintenance to help meet DfE requirements.
What levels of support do you offer?
Managed IT support includes remote assistance, scheduled onsite visits, critical callouts, proactive monitoring, and governance support — with clear SLAs designed around school needs. Our Bursar and Business Manager service helps schools gain grant funding and reduce expenditure.
Do you work with single schools as well as Multi-Academy Trusts (MATs)?
Yes. We support standalone primary and secondary schools, as well as MATs, providing scalable IT support that aligns with governance, budgeting and centralised reporting requirements.
Can you help with IT planning and budgeting?
Absolutely. We work with school leaders to create multi-year IT roadmaps aligned with DfE guidance, helping schools plan upgrades, lifecycle replacements and cloud adoption managing budget constraints by reducing expenditure, taking advantage of availble grant funding and donations.
Do you provide on-site support during the school day?
Yes. Our support packages include scheduled on-site visits during school hours, ensuring issues are resolved with minimal disruption to teaching and learning.


























