Frequently Asked Questions.
Technology and IT Services for Busineses
Business IT Support
What kind of IT systems can you support for my business?
We support a wide range of business IT systems — including Windows, Apple (Mac and iPad), servers, network infrastructure, cloud services, cybersecurity and more — ensuring your team stays productive.
Do you offer remote and on-site support?
Yes — we provide remote helpdesk support for quick fixes and scheduled on-site visits for more complex issues or installations.
Can you act as a complete IT department for my business?
Absolutely — for many businesses we become their virtual IT department, taking care of ongoing management, strategy, and support.
How quickly can you respond if something goes wrong?
Our SLA (Service Level Agreements) outline response times tailored to your business’s needs, with options for critical urgent support.
Do you tailor IT support contracts to individual businesses?
Yes — we tailor contracts so you only pay for the support and services your business actually needs.
