Service Alert - Global Microsoft Outage

Support Department • 13 November 2026

Outlook email, Microsoft Teams and Microsoft Copilot AI.

Service Alert – Global Microsoft Outage


We are aware of a global Microsoft service outage affecting several Microsoft services, including Outlook email, Microsoft Teams and Microsoft Copilot AI.


Microsoft is aware of the issue and is actively working to restore services.


Unfortunately, as this is a global outage, our IT Helpdesk team is unable to resolve these issues locally.


What does this mean for you?


  • If you are experiencing issues accessing Outlook, Teams or other affected Microsoft services, please be aware that this is part of the wider global outage.
  • There is no need to contact the IT Helpdesk to report these issues, as we are unable to resolve them while Microsoft works on a fix.
  • Please avoid raising duplicate support tickets or calling the Helpdesk about this specific issue.
  • We will continue to monitor the situation and provide updates as more information becomes available.


We apologise for the disruption and appreciate your patience and understanding while Microsoft works to restore services.


Please check back here for further updates.

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