The Soltech IT Story – Technology with Purpose

In a world where technology changes daily, businesses and schools need more than just an IT provider — they need a trusted partner. That’s exactly where Soltech IT has built its reputation.

Founded in 2009, Soltech IT began with a simple mission: deliver honest, dependable, and forward-thinking IT support that genuinely helps organisations succeed. What started as a regional IT support business in the South West has grown into a nationally recognised, multi-award-winning technology company supporting businesses, schools, NHS organisations, and public sector clients across the UK.

Today, Soltech IT operates across multiple regions throughout the UK, delivering managed IT support, cybersecurity, telecoms, broadband, cloud solutions, audio visual systems, visitor management solutions, cyber security / certification and education technology services. But despite the growth, one thing has never changed — the company’s commitment to people first.

Where We Came From

Soltech IT was built on the belief that IT should empower organisations, not overwhelm them. Too many businesses and schools were being sold expensive systems they didn’t need, locked into poor service contracts, or left without proper support when things went wrong.

The founder of Soltech IT, Richard Sheppard saw an opportunity to do things differently.

From the beginning, the focus was on creating long-term partnerships rather than transactional relationships. That meant providing proactive support, reducing downtime, improving reliability, reducing client expenditure and helping clients make smarter technology investments that genuinely benefited their organisation.

Over the years, the company expanded organically through reputation, referrals, and client trust. As organisations across Somerset, Bristol, Wiltshire, Dorset, Devon, Gloucestershire, and beyond looked for a more reliable and ethical IT partner, Soltech IT continued to grow.

Who We Are Today

Today, Soltech IT is recognised as one of the South West’s leading IT support providers, supporting organisations of all sizes across the UK.

The company specialises in:

• Managed IT Support
• Business IT Solutions
• Education IT Services
• NHS & Public Sector Support
• VOIP Telephone Systems
• Cybersecurity & Backup Solutions
• Broadband & Leased Lines
• Audio Visual, meeting room, conference, stage/hall AV& Classroom Technology
• Visitor Management & Entry Systems
• Cloud Services & Microsoft Solutions
• AI enabled CCTV solutions

Soltech IT’s team consists of experienced engineers, support technicians, consultants, and project specialists who work together to provide responsive and dependable support tailored to each client’s needs.

Our Ethics – Technology That Helps People

At the heart of Soltech IT is a strong ethical approach to business.

The company believes IT should never be about overselling products or creating unnecessary complexity. Instead, the focus is on helping clients reduce costs, improve efficiency, and make informed technology decisions that deliver real value.

That means:

• Recommending solutions that fit budgets realistically
• Helping schools and businesses maximise existing technology
• Reducing unnecessary spending
• Offering honest advice rather than sales pressure
• Supporting organisations through long-term partnerships
• Helping clients gain grant funding

This client-first mindset has helped Soltech IT build strong relationships with schools, charities, SMEs, healthcare organisations, and public sector bodies alike.

Helping Clients Reduce Costs

One of the areas Soltech IT is particularly known for is helping organisations reduce IT expenditure without compromising quality or security.

For schools and education providers especially, budgets are under increasing pressure. Soltech IT works closely with education leaders and bursars to identify smarter ways to manage infrastructure, improve reliability, and reduce ongoing support costs.

The same approach applies to businesses — helping companies streamline systems, reduce downtime, consolidate suppliers, and adopt cost-effective cloud and telecoms solutions.

Rather than selling technology for technology’s sake, Soltech IT focuses on measurable outcomes and long-term value.

Supporting Communities & Giving Back

Technology businesses have a responsibility to contribute positively to their communities, and Soltech IT believes strongly in supporting local organisations and causes wherever possible.

Whether through supporting education initiatives, helping schools improve digital learning environments, assisting charities, or contributing time and expertise to community organisations, giving back remains an important part of the company culture.

For Soltech IT, success is not just measured by growth — it is measured by impact.

Award-Winning Service

Over the years, Soltech IT has received numerous national awards recognising excellence in IT support, managed services, innovation, and customer service. The company has consistently been recognised between 2017 and 2026 for its contribution to the IT sector and commitment to client satisfaction.

These awards reflect not only technical expertise, but also the trust clients place in the company every day.

Trusted By Businesses, Schools & Public Sector Organisations

Soltech IT proudly supports a wide range of organisations throughout the UK across education, healthcare, business, and public services.

The company works with:

• Schools and academies
• SMEs and growing businesses
• NHS and healthcare providers
• Public sector organisations
• Multi-site organisations
• Professional service firms
• Manufacturing and engineering businesses

Its continued growth is driven solely by client referrals and long-standing relationships — a testament to the trust the company has built over the last 15+ years.

Looking Ahead

Technology will continue to evolve, but Soltech IT’s vision remains the same: provide reliable, ethical, and forward-thinking IT services that help organisations thrive.

As the company continues to expand across the UK, its mission remains rooted in the same values it started with — honesty, reliability, innovation, and genuine care for clients.

Because at Soltech IT, technology is not just about systems and devices.



It’s about helping people succeed.